Effective Date: 01 April 2025
At FIAA Trade, we are committed to providing fast, reliable, and affordable shipping for all our customers. Please review our shipping policy below for details on processing times, shipping options, and delivery expectations.
1. Order Processing
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- Once your order is shipped, you will receive a confirmation email with tracking details.
- If there are any delays due to unforeseen circumstances, we will notify you promptly.
2. Shipping Methods & Delivery Times
We offer multiple shipping options depending on your location:
- Standard Shipping: Estimated delivery within 5-10 business days.
- Expedited Shipping: Estimated delivery within 2-5 business days.
- International Shipping: Estimated delivery within 7-20 business days (varies by country and customs processing).
Delivery times are approximate and may vary based on location, carrier delays, or customs clearance.
3. Shipping Costs
- Shipping costs are calculated at checkout based on the destination and shipping method selected.
- Free shipping may be available for qualifying orders. Please check our promotions for details.
4. International Shipping
- We ship worldwide to most countries.
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
- FIAA Trade is not responsible for delays due to customs clearance.
5. Order Tracking
- Once your order is shipped, a tracking number will be provided via email.
- You can track your shipment on our website or through the carrier’s website.
6. Lost or Delayed Shipments
- If your order has not arrived within the estimated timeframe, please contact us at info@fiaatrade.com.
- FIAA Trade is not responsible for lost or stolen packages after they have been marked as delivered by the carrier.
7. Incorrect Shipping Address
- Please ensure your shipping address is accurate before completing your order.
- If an incorrect address is provided, FIAA Trade is not responsible for lost shipments.
8. Contact Us
For any shipping-related inquiries, please reach out to us at:
Email: info@fiaatrade.com
By placing an order with FIAA Trade, you agree to the terms of this Shipping Policy.
